An issue is discovered.
A person becomes aware of an illegal or irregular act within the company in a work or professional context.
WHO IS TARGATIS?
According to legend, TARGATIS is a sea god in the form of a mermaid (siren) who protects sailors from the perils of the sea.
Inspired by it, we have created TARGATIS, an internal reporting channel designed to protect the company from illegal conduct. It enables the reporting of actions or omissions that may constitute a violation of EU law or a serious or very serious criminal or administrative offence.
WHO IS BEHIND TARGATIS?
Waterwhale’s lawyers, specialists in anti-corruption and regulatory compliance, and pioneers in their field in Spain.
As lawyers, their duty of professional secrecy is an additional guarantee of protection and complete confidentiality.
1
Legal requirement
Compliance with Law 2/2023 and a legal requirement to avoid the company's criminal liability.
2
Internal channel
The company is provided with an externally managed internal channel, in accordance with the recommendation of the Attorney General's Office.
3
Guarantees
Complete confidentiality and complainant anonymity are guaranteed, thanks to the team of lawyers behind the channel.
COMPREHENSIVE SERVICE
Legal obligation: criminal liability, anti-harassment plan, EU regulations.
In addition to providing an internal channel, we offer guidance on the full implementation of the Internal Information System required by Law 2/2023. This includes supplying the legally required documentation, such as the record of the appointment of the Internal Information System Officer, a communication template for employee representatives, the Channel User Manual, the Investigation Procedure, and other necessary documents. We also assist in notifying the Independent Whistleblower Protection Authority about the appointed Officer.
Once the system is in place, beyond managing the Channel itself, we support you in maintaining the legally required Register Book and issue quarterly and annual reports on incidents and inquiries received.
Protection of the Whistleblower and the Company
As the channel is externally managed, it ensures the protection of the whistleblower as required by Law 2/2023, which transposes Directive (EU) 2019/1937, particularly regarding the absence of retaliation. Only Targatis and its lawyers will be aware of the identity of non-anonymous whistleblowers.
Likewise, it strengthens the protection of the company or relevant organization against the risk of potential penalties, which can range from €600,000 to €1,000,000 for engaging in retaliation. The company can argue that it was unaware of the whistleblower's identity.
HOW DOES IT WORK?
Targatis is informed.
They can inform Targatis through the following secure channels:
1) Email
2) Telephone
3) Post
4) QR codes displayed on company premises
5) Tools and links on the company intranet
6) Website: www.targatis.com
7) In-person meeting
Waterwhale receives the complaint and makes contact
Waterwhale receives the report and communicates with the whistleblower, either directly or through our cloud-based platform, which ensures anonymity.
Legal report and proposal for action
After conducting an initial assessment, Waterwhale prepares a legal report and submits it to the company's Internal Information System Officer, along with a proposed course of action for investigation and management.
Targatis prioritises raising awareness of the channel in an engaging and educational way, allowing an effective strategy to be created around it to ensure staff are familiar with it.
Awareness of complaint system in 2022In 2022, only 13% of our clients’ employees were aware of the complaints system.
Awareness of Targatis complaints system in 2025After the implementation of Targatis and its communication plan, 82% of our clients’ employees were aware of the system in 2025.